How we handle your data.

Who we are

Aubstrac is run by Ravora Apps (OPC) Private Limited, India ("we", "us"). For privacy, support and account requests, email support@ravoraapps.tech.

If you join our waitlist

When you join the waitlist we collect your name, phone number and email. We also record whether you told us you run a business, that you agreed to be emailed, and when.

• We use it only to email you about the launch and, for businesses, to talk about getting started.
• Your name, number and email are stored encrypted, and a copy of each sign-up is emailed to our team. We never sell them or use them for unrelated advertising.
• We keep waitlist details for up to 3 years. You can ask us to delete them any time.
• You can withdraw consent with the unsubscribe link in any email, or by emailing us.

What we collect when you use Aubstrac

• Account: phone number, login status and your Aubstrac ID.
• Payments: merchants, payments, rewards, invoices, refunds, disputes and settlements.
• Digital Gold: KYC status, partner customer IDs, purchases, sales, invoices and redemptions.
• Bank details: the account you use for payouts, stored encrypted and shown masked.
• Location: approximate or precise location, only when a feature like finding nearby outlets needs it.
• Device and security: app and device information, diagnostics, crash and fraud-prevention data.
• Support: messages and notes you send through support, refunds, deletion and merchant forms.

How we use it

• Create and secure your account.
• Process payments, refunds, rewards, KYC and payouts, and reconcile them with our partners.
• Prevent fraud, abuse and misuse.
• Give you and merchants support.
• Keep records required for tax, payment, dispute, audit and legal reasons.
• Keep the service reliable and fix problems.

We don't create a wallet or stored cash balance for your money.

Who we share it with

We don't sell personal data. We share it only where needed to run, secure and support Aubstrac or to follow the law:

• Payment, banking and payout partners.
• Augmont Goldtech Private Limited and KYC partners, when you use Digital Gold.
• Merchants you pay, limited to what's needed for the payment, refunds and support.
• Cloud, hosting, monitoring, messaging, email and security providers working for us.
• Legal, regulatory, tax, audit or dispute-resolution parties where required.

Security

We use access controls, HTTPS, encryption or hashing for sensitive records, masked display of bank and contact details, rate limits, audit logs, restricted staff access and monitoring. No system is perfectly secure, but we design our payment, KYC and Digital Gold flows to limit how much sensitive data is exposed.

Keeping and deleting data

We keep data only as long as we need it for the service, security, accounting, tax, payments, refunds, disputes, fraud prevention and partner reconciliation.

You can delete your account once any gold or silver, pending sales, payouts and other open money matters are resolved. See Account deletion. Records we or our partners must keep by law are restricted after deletion and aren't used for normal account access.

Your choices

• Skip optional information on support and merchant forms.
• Turn off location or notifications in your device settings.
• Ask to see or correct your data, or to delete data we no longer need.
• Stop using Aubstrac and delete your account where the law allows.

Aubstrac is not for children. You must be old enough to enter a binding contract and use payment and Digital Gold services under Indian law.

Contact

Email support@ravoraapps.tech, use Support in the app, or visit Account deletion. Refund handling is in the Refund Policy.