How Aubstrac handles data.

Last updated May 8, 2026

Operator

Aubstrac is operated by Ravora Apps (OPC) Private Limited, India. In this policy, "Aubstrac", "we", "us", and "our" refer to Ravora Apps (OPC) Private Limited and the Aubstrac product surfaces it operates.

Contact for privacy, support, and account requests: hello@ravoraapps.tech.

Data

Data we collect or process

Depending on how you use Aubstrac, we may process these categories of data:

• Account and authentication data, including phone number, login status, and Aubstrac ID.
• Contact information you provide for support, merchant onboarding, or operational follow-up.
• Merchant, outlet, payment request, transaction, reward, invoice, and settlement records.
• Digital Gold flow data, including KYC status, partner customer identifiers, trades, invoices, sell-back, and redemption records.
• Bank account details needed for sell-back payout, stored encrypted where required and displayed in masked form where practical.
• Approximate or precise location-related information when needed for map, venue, route, or outlet discovery features.
• Device, app, diagnostics, logs, crash, security, and fraud-prevention information.
• Messages, categories, and notes submitted through support, account deletion, and merchant onboarding forms.

Use

How we use data

We use data to operate, secure, support, and improve Aubstrac. This includes:

• Creating and authenticating accounts.
• Showing merchants, payment requests, eligible rewards, Digital Gold status, invoices, and support history.
• Processing payments, settlement, reconciliation, reward attribution, KYC, sell-back to verified bank account, redemption, and related partner workflows.
• Aubstrac does not create a wallet or stored cash balance for customer funds or sale-back proceeds.
• Preventing fraud, abuse, duplicate execution, unauthorized access, and payment or reward misuse.
• Providing customer, merchant, compliance, and operational support.
• Maintaining audit records required for payment, tax, fraud, dispute, partner, legal, or regulatory reasons.
• Monitoring reliability, diagnosing errors, and improving app performance.

Sharing

Who data may be shared with

We do not sell personal data. We may share data only where needed to provide, secure, support, or comply with the Aubstrac service.

• Payment providers and banking/payout partners for payment, bank-account verification, settlement, refunds, and reconciliation.
• Digital Gold and KYC partners, including Augmont Goldtech Private Limited, where you use Digital Gold features.
• Approved merchants, limited to information needed for payment request, attribution, support, and settlement workflows.
• Cloud, hosting, analytics, monitoring, notification, email, and security service providers that process data on our behalf.
• Legal, regulatory, law enforcement, tax, audit, or dispute-resolution parties where required or appropriate.

Security

How we protect data

Aubstrac protects data using authenticated access controls, HTTPS for supported public surfaces, encryption or hashing for sensitive records where appropriate, masked display for bank and contact data, rate limits on abuse-sensitive flows, audit logging, restricted operational access, and monitoring for reliability and security events. Payment, KYC, bank-account, and Digital Gold workflows are designed to limit unnecessary exposure of sensitive information.

Retention

Retention and deletion

We keep data only as long as needed for the service, support, security, legal, accounting, tax, payment, dispute, fraud-prevention, and partner reconciliation purposes described in this policy.

Account deletion can be processed only after Digital Gold/Silver holdings, queued buys, sell-to-bank transactions, payouts, redemption orders, and other active money-state obligations are fully resolved. The canonical deletion process is explained on the account deletion page.

Deleting your Aubstrac account does not delete transaction, KYC, invoice, payout, tax, audit, fraud-prevention, dispute, legal, partner, or regulatory records where Aubstrac or its partners are required to retain them. Where we cannot delete a record immediately, retained records are restricted after deletion and are not used to provide normal account access.

Choices

Your choices

• You can choose not to provide optional support or merchant onboarding information.
• You can revoke device permissions such as location or notifications through your device settings.
• You can request access or correction of your data, deletion of support data that is no longer required, or account deletion through the account deletion process.
• You can stop using Aubstrac and delete your account where the law and required retention obligations allow it.

Aubstrac is not directed to children. Do not use Aubstrac if you are not old enough to form a binding contract or use payment and Digital Gold services under applicable law.

Contact

Contact

For privacy or support requests, email hello@ravoraapps.tech or submit a support request inside the Aubstrac app. For account deletion, use the account deletion page or the in-app account deletion request flow.